Case Studies in Business and Management

Wiradendi Wolor, Christian, Performance Management KPP Pratama Jakarta Tamansari Dua Based on Balanced Scorecard (BSC), Indonesia

• Vol 4, No 2 (2017) - Articles
  The Transformation of Customer Satisfaction Become Customer Delight
  Abstract  PDF

Case Studies in Business and Management    ISSN 2333-3324    E-mail: csbm@macrothink.org

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