The Impact of Change Management on the Application Enterprise Resource Planning System (ERP) Effectiveness: Field Study in Jordan Bromine Company

Abstract

This study aimed to identify the impact of change management on the application of Enterprise resource planning system (ERP) effectiveness  in the Jordan Bromine  company, to achieve the objective of the study  a questionnaire that consisted of (28) paragraph was built, and its validity and consistency were verified, the study was applied on a sample of (125) employees in the company, and after analyzing data the results of the study have indicated that the degree of rehabilitation and efficiency of staff were high with (4.69) arithmetic mean and (42%) standard deviation. This may be attributed to staff members' awareness of the importance of training as it helps to accept the new regulations and their application. The degree of personnel awareness of the importance of the application of Enterprise resource planning system (ERP) was high with (4.57) arithmetic mean, (45%) standard deviation, whereas the degree of consensus expectations of staff with the practical application of the Enterprise resource planning system (ERP) was high with (4.38) arithmetic mean, (54%) standard deviation. The results indicated the effective application of the Enterprise resource planning system (ERP) is significantly affected by staff training and spreading knowledge between staff.