Local level E-government in international comparison
In recent years the importance of E-government has, both in literature and in practice, steadily increased. In particular, the use of local E-government has attracted more and more interest and attention. Local E-government portals are often the first point of contact between the citizen and the E-government, providing a wide range of services. In international comparison, however, significant differences can be observed in terms of the extent and level of development of E-government services. This article, therefore, examines the breadth and depth of local E-government services based on a comparative case study and highlights recent trends. The cases represent the world's leading E-government portals of the cities or city-states of New York, Hong Kong and Singapore. It turns out that there exists a significant implementation gap both between the different case studies but also in the different categories of municipal services. In addition, the growing importance of Web 2.0 services in E-government is confirmed and illustrated by the three portals considered in this study.
is licensed under a Creative Commons Attribution 3.0 License
To make sure that you can receive messages from us, please add the 'macrothink.org' domain to your e-mail 'safe list'. If you do not receive e-mail in your 'inbox', check your 'bulk mail' or 'junk mail' folders.
Copyright © Macrothink Institute ISSN 2161-7104
'Macrothink Institute' is a trademark of Macrothink Institute, Inc.