The Influence of E-government Practices on good governance from the perspective of Public in Lebanon

Abstract

The objective of this study was to examine empirically the influence of e-government practices on good governance from the perspectives of public in Lebanon. This paper presents a theoretical research framework to determine the relationships between the proposed variables supported by literature review from previous studies. Questionnaires were distributed among managers and employees from 600 SMEs in Beirut and the usable response rate was 94%. To test the relationships, four hypotheses were developed in which two were accepted and two were rejected upon data analysis using SPSS and AMOS. The main research outcomes indicate that in general, e-government practices have a positive and significant influence on good governance. Particularly, good governance is positively and significantly influenced by e-service but not by e-administration and e-procurement. Finally, limitations of the study were discussed for recommending future studies especially at the empirical level.