Organizational Justice and Citizenship Behavior, the Mediating Role of Trust

Hassan Ismail

Abstract


This study examines the role of organizational trust in the relationship between organizational justice and organizational citizenship behaviors (OCB). A total sample of 191 employees was selected from Syrian private banks. The research findings indicate that there is a significant positive impact of organizational justice dimensions (distributive, procedural, and interactional) on OCB. Similarly, organizational trust positively affects OCB. Furthermore, this study shows that organizational trust plays a mediating role in the relationship between the organizational justice and OCB.    


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DOI: https://doi.org/10.5296/ijhrs.v5i1.6757

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