An Evaluation of the Job Analysis Process in the Private Commercial Banks of Bangladesh

Abstract

Banking sector of Bangladesh has been playing a pivotal role in the journey towards achieving sustainable development goal. To keep contributing to the economy it is necessary for the banks to hire and retain effective and efficient human resources. Thus, job analysis became an important strategic tool through which the banks can maintain an effective human resource management while influencing the overall performance of the bank. Hence, this study was designed to evaluate the current job analysis process practiced in the private commercial banks of Bangladesh. The study used both primary and secondary data to assess the job analysis process. A total number of 223 private bank employees from 12 banks were surveyed. A structured questionnaire with 5 point Likert scale was used to collect information from the respondents. The data was analyzed using descriptive statistics such as frequency, percentile, skewness, kurtosis and inferential statistical techniques such as, Exploratory factor analysis, Confirmatory Factor Analysis, Structural Equation Modeling and Multiple regression analysis. Results show that factors such as, data collection process and employee involvement, data authenticity and proper documentation, and training job analyst and developing job analysis method are significantly related to the overall evaluation of job analysis in private commercial banks of Bangladesh. Thus, the study recommends that HR managers of the banks should focus more on developing effective job analysis method, data collection process, maintain data authenticity and training the job analysts for getting maximum benefit from job analysis.