Effects of Training on the Performance of Senior Administrative Staff of University of Cape Coast

Raphael Papa Kweku Andoh, Robert Appiah, Mark Kofi Adom-Nyankey


The purpose of the study was to investigate the effect of training programmes and opportunities for transfer of training on the performance of senior administrative staff of UCC. The descriptive survey design was employed for the study. The survey employed purposive and simple random sampling techniques in selecting a total of 158 respondents (senior administrative staff) for the study. The study revealed among others that training programmes are not administered regularly, perceptions/views of senior administrative staff about training programmes were not evaluated and their skills as well as behaviours were not assessed after training, there was inadequate practice during training and knowledge of staff were not measured after the training, the university does not place much emphasis on the application of training on the job and as well portals were not available to help store and share information with staff. The following recommendations were made; There should be regular training programmes for the senior administrative staff of UCC, more time should be allotted for practice during training, measures should be put in place by the university management to ensure that there is much emphasis on the application of knowledge acquired from training programmes, the perceptions/views of senior administrative staff about training programmes should be evaluated, skills and behaviour of senior administrative staff should be assessed/evaluated after training, an informational maps should be developed and published to be used by staff.

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DOI: https://doi.org/10.5296/bms.v7i1.9510

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