Wiradendi Wolor, Christian, Performance Management KPP Pratama Jakarta Tamansari Dua Based on Balanced Scorecard (BSC), Indonesia
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Vol 4, No 2 (2017) - Articles
The Transformation of Customer Satisfaction Become Customer Delight
Abstract PDF
Case Studies in Business and Management ISSN 2333-3324 E-mail: csbm@macrothink.org
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