Feedback Environment and Job Motivation among the Middle Leaders of Educational Organizations

Ying-Leh Ling, Abdul Ghani Kanesan Abdullah, Fairuz Ismail


This study aims to identify the level of feedback environment and job motivation among the school middle leaders. Basically, the objective of this study is to determine whether is there any significant difference between feedback environment and job motivation with gender group in the study. Moreover, this study also identifies whether is there any relationship between feedback environment and job motivation. Therefore, 63 subject coordinators of fifteen secondary schools in South Kinta district which is located in Perak Darul Ridzuan, Malaysia had participated in this study. Data for this study were collected through a questionnaire which was adapted from past researchers. Descriptive analysis was done using frequency and standard deviation while inferential analysis was carried out using Spearman correlation test and Mann-Whitney U test. Results have shown that the level of feedback environment and job motivation are high. In addition, the study also showed that feedback environment has a significant and positive relationship with job motivation. Accordingly, the results found that there is no significant difference for the feedback environment and job motivation with gender group. In terms of its implications, the school leaders in educational organizations should enhance the skills, knowledge and credibility in providing constructive feedback and consistency for shaping and enhancing self-efficacy among their followers. Generating useful feedback and help should be emphasized in the working environment by the principals in order to increase the motivation of the school middle leaders in achieving the targets set.

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