Information Systems Quality Level and Its Impact on the Strategic Flexibility: A Field Study on Tourism and Travel Companies in the Jordanian Capital Amman

Abood Saleh Ahmad AL-Adwan

doi:10.5296/ijhrs.v7i3.11436

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About The Author

Abood Saleh Ahmad AL-Adwan
Al-Balqa Applied University
Jordan

Bio Statement

1. Name : Dr. Aktham Abed Elmajeed AL-Sarayreh
2. Rank : Full Professor, Management Department
3. Degrees with fields, institution, and date

B.Sc.. in Commerce , Far Eastren University, Phillipines, 1988.

M.Sc. in Business Administration, East University, Phillippines, 1990.

Ph.D. in Management , University of Santo Tomas, Phillippines, 1993.

Academic Experience:

Full Professor: Amman Arab University, Jordan ,Jul.,01,2015 till now

Full Professor: AL zaytoonh University, Jordan ,Sept.,01,2015- Jul,01,2015.

Full Professor: Al-balqa Applied University, Jordan,Feb,05,Jun 30 2011-2015

Associate Professor: Al-balqa Applied University, Jordan, Sept.,01,2006-Feb.,05,2011.

Associate Professor: Jerash Private University, Sept.,01,2006- Feb.,05,2011.

Associate Professor: The Arab Academy for Banking and Financial Science , Jordan, Oct. 01, 2007- Oct.,30,2008.

Associate Professor: Jerash Private University, Jordan,Oct.,01,2005-Sept.,30,2007.

Assistant Professor: Jerash Private University, Jordan,Oct.,01,1995-Sept.,30,2006.

4. Non-Academic Experience:

-Dean, Faculty of Business, Al-balqa Applied University, Jordan, Amman College Jordan,Sept.,01/2010-2012.

-Dean, Faculty of Business, Economics and Administrative Sciences, Jerash Private University, Jordan,Oct.,01,2003-Sept.,30,2006.

-Dean of Scientific Research Jerash Private University, Jordan Oct.,01,2004-Sept.,30,2006.

-Director of Consultant, Continuing Education & Community Service Center, Jerash University – Jordan, Aug.30,2002-Sep,2003.

-Head Department of Business Administration, Faculty of Economic& Business Administration , Jerash University – Jordan , Oct.1 ,2000- Sep.1, 2002.

-Head Department of Public Administration, Faculty of Economic& Business Administration , Jerash University – Jordan , Oct.1 ,1997- Feb.15, 2002.

5. Certifications or Professional Registrations:

A membership of the Journal of the Academy of Marketing Science, JAMS,

A membership of International Higher Educational Teaching Professors, IHETP.

A membership of European Research Interest Association, ERIA.

A membership of British Academy of Management BAM.

A membership of American Association of International Researchers, AARIR.

A membership of Higher Education for Learning and Teaching HELT.

A membership of Social Media Marketing SMM.

A membership of E. Marketing Association, EMA.

A membership of the Association of Marketing Theory and Practices, AMTP.

A membership of Harvard Business Review, HBR.

A membership of Middle East Marketing Professionals MEMP

6. Current Membership in Professional Organizations:

- Science Research Council & Post Graduate Committee, Al-balqa Applied University,2009-2012.

- Post Graduate Committee Member, Al-balqa Applied Amman University college for business, finance and management Faculty of Business, niversity Amman,2006-2011.

- University Strategic Plan Committee, Al-balqa Applied University, Amman , Jordan , 207-2010.

- Highest Curriculum Development Committee, Al-balqa Applied University, Amman , Jordan , 2006-2012.

- Universities Quality Accreditation Expert member, Ministry of higher education , Accreditations Commission .Joradan,2012 .

-Member at (14) Universities Accreditations, Accreditation Commission, Ministry of higher education .Joradan,2006-2014 .

- Lecturers Disciplinary board , Al-balqa Applied University, Amman , Jordan , 2007-2014.

- Lecturers Disciplinary board , Amman Arab University, Amman , Jordan , 2015.

- Scientific Committee of Business Administration Program, Faculty of Business, Al-balqa Applied University, Jordan, Amman College Jordan ,Sept., 2008-2012.

- Quality Committee, Management Department, Amman Arab University, Amman , Jordan , 2015.

7. Service Activities:

- Seminar Entitled of: “Strategic Planning to the Deans , Deputy Dean and Department Heads in Amman Arab University, Amman , Jordan , 2015.

- SeminarFunction Values of The Personnel in The Public employees 2013.

- Employment consultant and examiner. department of employment 2006-2012.Jordan.

- Workshop Entitled of :Assessment of Higher Education Quality, King Hussein for Creativity & Excellently ,Jordan,.

8. The most Important Publications in last five years:

- - The impact of innovation destructive in Arab country. Al Jinan University Journal, Lebanon April,2013.

- Political Behavior and its Impact on the Level of Organizational Conflict: An Analytical Study of the Parliament of Jordan, Journal of Politics and Law Vol 5 No 3 2012.

- The implementation of TQM and its impact on job satisfaction among employees of the Jordanian banks”. Journal of West Asian Studies, No 24,2012.

- Training programs and their role in improving the performance of employees: field study in the department income tax . Journal of Culture and Development Egypt,2010.

9. Institutional Professional Development Activities in the last five years.

- Manuscripts Reviewer of local, regional and international journals.

- Ph.d Dissertations and Master Thesis Reviewer and Examiner.

I. Supervision (22) PhD Dissertations in Business Field, and (85) Master’s Thesis in Business Field at Colleges of Business Administration Graduate Studies in Jordan Universities, Lebanon Universities , Sudan Universities and Malaysian Universities.
II. Panel committee of (45) PhD Dissertations in Business Field, and (105) Master’s Thesis Business Field at Colleges of Business Administration Graduate Studies in Jordan Universities Lebanon Universities and Sudan Universities.

- Editorial board member of local and International Journals:

1.International Journal of Business and Commerce (IJBC).

2.International Journal of Management, Economics and Social science,(IJMESS).

3.Innovative Journal of Business and Management, IJBM

4.International Journal of Public Administration Review, PAR.

Current Issue

Information Systems Quality Level and Its Impact on the Strategic Flexibility: A Field Study on Tourism and Travel Companies in the Jordanian Capital Amman

Abood Saleh Ahmad AL-Adwan

Abstract

This study aimed to analyze the impact on the Information Systems Quality on the Strategic Flexibility in Jordanian tourism and travel companies in capital Amman. To achieve the goals of this study, the questionnaire has been developed to collect data which has been distributed over (130) individual through the survey population, (100) individuals had been studied, which represents 77%. The study reached to a group of results: 1. the perceptions of the people in question were fluctuating between high and moderate toward the level of the availability of Information Systems Quality and all of its dimensions in the Jordanian tourism and travel companies in capital Amman. Whereas their perceptions of the Strategic Flexibility were all moderate. 2. There is a statistical significance impact on the Information Systems Quality dimensions (Usability, Availability, Response Time) on the Strategic Flexibility for Jordanian tourism and travel companies in capital Amman. The study recommends the questioned companies’ administrations to draw attention to the perspectives of the Information Systems users when updating the systems design to improve the dimension of the Systems adaptation, also to bring the researchers attention to do more researches concern the Information Systems Services Quality, Information Quality and the Strategic Flexibility to complete the elements of Information Systems efficiency.

Full Text:

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DOI: https://doi.org/10.5296/ijhrs.v7i3.11436

Copyright (c) 2017 aktham Abdulmjid AL sarayreh

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