Examining the Mediating Role of Job Stress in the Relationship between sexual Harassment on Job and Turnover Intention Among Women in Pakistani Service Sectors

Abstract

Sexual harassment in public places of Pakistan is a social problem. In Pakistan, a good number of studies have been conducted on sexual harassment of women; however, they are based in educational institutes and educational institutions and Hospitals. This research examined effect of sexual harassment on female workers in service sector of Pakistan (Banking and Airline industry). It further discusses the relationship of sexual haressment with Job stress and employee turnover. The mediating effect shown of Job stress between and employee turnover intention and sexual harassment has also been discussed in detailed. The sample was 268 using questionnaires which were collected from female workers working in the two head offices of these organizations. Based on quantitative research approach the data analysis is done by using IBM SPSS Statistics 22 and Smart PLS software version 3.0. The results indicated that there is a significant harassment found in these two organizations as all 3 hypotheses are significantly correlated at p<0.01. This study also reinforces the idea that due to unpleasant working conditions employees can suffer from job stress which ultimately leads towards turnover.