Effect of Empowerment on the Relationship Between Motivation and Productivity of Employees of Sharjah Municipality UAE

Abstract

Employee motivation is essential to organizational performance and productivity, particularly in public sector institutions such as Sharjah Municipality in the UAE. This study examines the mediating role of employee empowerment in the relationship between employee motivation which are intrinsic and extrinsic and employee productivity. Using a structured questionnaire, data were gathered from 354 employees of Sharjah Municipality. The analysis, conducted with Partial Least Squares (PLS) techniques through SmartPLS software which provided a robust validation of the conceptual framework. The findings reveal that employee empowerment plays a significant mediating role in enhancing productivity. Specifically, empowerment was found to mediate the impact of extrinsic motivation on productivity with a path strength of 0.098, and intrinsic motivation with a path strength of 0.138. Results from the modelling demonstrate the empirical framework that can assist Sharjah Municipality in understanding the interaction of these relationships. The framework emphasizes the more significant impact of intrinsic motivation when mediated by empowerment. It enhances the understanding of how intrinsic and extrinsic motivation interact with empowerment to drive productivity. Additionally, it provides valuable insights for public sector organizations, such as Sharjah Municipality, to develop empowerment-focused strategies that align with employee motivational factors, thereby achieving sustainable productivity improvements in dynamic work environments.