Mediating Function of Organisational Culture in the UAE’s Artificial Intelligence Innovation in HRM and Public Organisational Performance

Abstract

Human Resource Management is essential to any organisation. Technological advancements that enhance its functionality continuously drive its evolution. This study focusses on AI innovation in human resource management within government agencies in the UAE. This study analyses the impact of AI HRM innovation characteristics on the performance of public organisations, evaluates the mediating influence of organisational culture, and presents a framework to enhance AI HRM efficacy in UAE public entities. Data were gathered from decision-makers of public organisations in the UAE for this quantitative study. SPSS was utilised for data cleaning and the initial research objective, whereas PLS-SEM was employed to analyse the remaining research objectives. The initial objective indicated that all research variables possess high to very high mean intervals. The examination of the second research objective indicates that all AI innovations in HRM substantially influence organisational performance, with the exception of AI training, which did not achieve significance at the 0.5 level. Aside from AI performance management, which was unaffected by organisational culture, the third research objective demonstrated a notable mediating effect between AI innovation and organisational performance. This study provides insights on AI in Human Resource Management and organisational performance for scholars, researchers, and practitioners.