Understanding Organizational Commitment and Satisfaction among Scout Volunteers

Yeni Rahmawati, Norhasni Zainal Abiddin, Ihsan Ro’is


Organizational commitment considered as the important issue in any types of organization. Majority studies have been addressed on organizational commitment among profit worker. Oppositely, studies about organizational commitment addressed for volunteer to run the program generally engage with nonprofit organization tend to be lack. This study was conducted to emerge organizational commitment in different aspect within nonprofit organization especially related to non-formal education as well as extension education. The objective of the study is to examine relationship between satisfaction and organizational commitment among scout volunteer. The research used quantitative method to analyze the data. The instrument to collect the data used questionnaire adapted from previous studies. It was divided into several parts: demographic information, Volunteer Satisfaction Index (VSI), and Organizational commitment (OCQ). By using simple random sampling technique, the questionnaire was administered to 220 respondents from scout center organization in Samarinda-East Kalimantan, Indonesia.  Only 207 samples (94%) could be applied for data analysis whereby the rest were considered incomplete answer. The data was analyzed through descriptive as well as inferential statistic. The finding of the study revealed that two of four dimensions from job satisfaction namely organizational support and group integration considered having correlation towards organizational commitment, conversely, organizational efficacy and empowerment were failed to have correlation with organizational commitment. Several implications and recommendation related to the subject were provided in this study.

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DOI: https://doi.org/10.5296/ire.v2i2.6305


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